eyezon button is a major element of our service. It is what the customers see on your website and in your iOS and Android apps.
By pressing the button, a customer opens the widget where they can choose a preset stream request template or type in their own request. After that, the request is sent out to the streamers assigned to this button.
<aside> ℹ️ In this article, we describe basic settings for the button and the widget. To learn how to control their behavior programmatically, please refer to Button and widget appearance, behavior and placement: advanced settings
</aside>
To create a new button, log into your personal account and press the "+" sign in the left panel menu. You can create as many buttons as you need.
Buttons can be assigned to different product categories, physical stores or groups of streamers.
If you create several buttons, we recommend naming them in a way that will help you distinguish and group them easily. It is under this name that the button will appear in your statistics.
In this section, you can set the appearance of the button and the messages that the customer will see. Besides this, you can:
<aside> 💡 To simplify setting configuration for each new button, you can use Copy from option to move settings from one button to another.
</aside>
The settings in this section are divided into three tabs:
When you create a name for your button, you can come up with any suitable option, as only you can see this name in your eyezon business account or in statistics. However, a button text is visible to all customers on your website.
You can configure the button name in the Appearance section of your eyezon business account, and the button text — a little later, while embedding the script on the website.
You can collect customers’ data using a form that will appear in a chat window. A customer can leave their email, phone number and full name. By default, this feature is optional for the customer, and they can skip this step.
